KBC GBJJ Question - 2nd November

KBC GBJJ Question - 2nd November
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Sunday, May 13, 2012

How to answer through IVR? in KBC 6 and Selection Procedure Levels

Different Levels of Selection Procedure
 First Round Period
a. Call on 5052525-01/02/03/04 in case of BSNL (select circles) landline subscribers (i.e. call 5052525 and 01 for option A, 02 for option B, 03 for option C and 04 for option D). The IVR will welcome the Registrant and asked for preferred language option which is press 1 for English and 2 for Hindi. BSNL landline subscribers in Rajasthan and Punjab can call on 12555-01/02/03/04 (i.e. call 12555 and 01 for option A, 02 for option B, 03 for option C and 04 for option D).

b. Call on 55456-01/02/03/04 in case of IDEA subscribers (i.e. call 55456 and 01 for option A, 02 for option B, 03 for option C and 04 for option D).


c. The Registrant will be taken through the IVR menu where he will be asked to enter gender (1 for male and 2 for female)

d. The Registrant will be asked to enter age in completed years as on May 25, 2012 (for e.g. if a person is 25 years and 11 months old, they will have to enter 25)

e. And the call will end with a thank you note / play back option.

f. Thank you message will inform the Registrants if they are selected for the next stage i.e. Level 2 and they will be contacted within five (5) days from time of closure of lines.

If any of the information requested during the IVR is not provided by the Registrant(s) as per the instructions of IVR within four (4) seconds then the instruction will be repeated once again, after which also if the answer is not received for further four (4) seconds then a termination message will be played and the call will end. If answer is not received in the correct format, or is not from amongst the acceptable answer options, the question will be repeated once again; if an invalid response is received a second time, then a call termination message will be played and the call will end. 

On answering as per the format, the Registrant will be asked to confirm his/her entry or re-enter his /her response. If a Registrant does not confirm the answer entered by him/her the second time, termination message will be played and the call will end.

 LEVEL 2 – Individual

1. a) A total of approximately 28,800 valid correct entries will be selected by the randomizer software from all entries received during the First Round Period and First Idea Pass Round Period, out of which approximately 2,880 valid correct entries will be selected from the First Idea Pass Round Period.

While multiple entries from the same landline / mobile telephone number will be considered by the randomizer software, once a landline / mobile telephone number is chosen, it would not be chosen the second time during the First Round Periods and the First Idea Pass Round Periods. 

The Valid Entries will be shortlisted by the randomizer on a daily basis from the Valid Entries received for each day (defined as the period from 9:00:00 pm to 8:59:59 pm the next day). The shortlisting of Valid Entries for the First Round by the randomizer will use the pre-defined reservation criteria on reasonable endeavors basis which is as follows:

 (The weightages for the reservation grid have been allocated as per the all day GRP contribution from the respective markets over a period of 14 weeks when KBC 2011 was on air. [All India, CS 4+, 2011 – Wk 34 to Wk 47])

Zone 1 : Mumbai, Delhi and Kolkata

Zone 2 : Except the above metros (Uttar Pradesh, Uttarakhand, Madhya Pradesh, Rajasthan, Maharashtra (excluding Mumbai), Chhattisgarh, Bihar, Orissa, Jharkhand, Gujarat, Punjab, Haryana, Himachal Pradesh, Chandigarh)

Zone 3 :Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, West Bengal (excluding Kolkata), Jammu & Kashmir, Goa, Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Andaman & Nicobar Islands, Dadra & Nagar Haveli, Daman & Diu, Lakshadweep, Puducherry


In the event one or more cells of the grid are not capable of being completed by the randomizer software due to inadequate Valid Entries, the balance may be filled at the discretion of the Company. Shortages in the grid on any one day could either be made up from other correct registrations of that day, incorrect registrations of that day, or in subsequent days or registration Schedules. This is applicable only for the First Round Period. For the First Idea Pass Round Registrants will be selected through a Random draw process from all the correct valid entries received.


A total of approximately 25,920 valid correct entries of the Registrants received from the First Round Period will be called-back by telephone on the number used for registration as per the details available with the Company, during the period commencing from May 31, 2012 to June 10, 2012 and approximately 2,880 valid correct entries of the Registrants from the First Idea Pass Round Period will be called back by telephone during the period commencing from June 13, 2012 to June 19, 2012.

 Timelines are subject to change based on on-ground conditions, degree of participation, technical issues, force majeure reasons, etc. Channel and Company are not responsible if the call-back is not successful due to including but not limited to the following reasons:

a) Line being busy
b) Congestion on the network
c) No answer received
d) Poor call conditions / unclear reception
e) Number engaged
f) Call drop
g) Other reasons that could render a call unsuccessful or terminate it.

The Company shall not be liable in the event the Registrant is not able to participate in the following rounds of selection due to any delay or non receipt of such call back to the Registrant. The selected Registrants will receive calls from the call centre executives (“CCE”) and the selected Registrants must confirm the details required by the call centre executives (“CCE”) immediately. 

The CCE will ask the Registrant to confirm if he/she has sent the entry for participation in the Competition. If the required details are not provided immediately or if they are not able to procure confirmation of the Registrant, then the CCE will call once again from the initial telephone contact, asking for the same details, failure to provide such details shall lead to disqualification of such Registrant from the selection process. 

The first person who answers the registered phone number and claims/confirms that he/she is the Registrant, unless expressly stated otherwise, will be considered as the Registrant as per the rules of the Competition. Company will not be responsible to determine the correct Registrant in the event more than one person has participated from a particular number.

 Company and/or its authorized agents, affiliates and representatives will use their reasonable efforts to contact the selected Registrants, but will not be responsible or liable in any way whatsoever if the Registrants cannot be reached by telephone within the next thirty minutes after initial contact is made.

3 comments:

  1. mai picchale 9 salon se intjar avm koshish ker raha hu kbc mai aane ki.........

    ReplyDelete
  2. My luck has always been good but i this time my luck will be also luckiest to be in Game,....

    ReplyDelete

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